Shipping & Return
Shipping and Returns
Once you have made a purchase on www.cahisstore.com, we will ship the product(s) to your address. It is your responsibility to make sure we get the correct address and that you will be able to collect the shipment.
Estimated delivery time will be:
Norway: 2 business days
Europe: 3-5 business days
Rest of the world: 5-10 business days
RETURN & REFUND
You may return or exchange any item purchased on www.cahisstore.com within 14 days after your purchase.
If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The following products are non-refundable:
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Sandakerveien 20L Oslo NO 0473
When you return an item we will refund you the shipping costs, as long as your request for an exchange/refund is approved. If your return does not meet the requirements for a refund/exchange (e.g damaged goods etc) we will not be able to refund your shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.